What Heartsome costs: €1 per employee per month, €1 per open role per day.

usage notes

How much does Heartsome cost?

€1 per employee per month for HR, and €1 per open role per day for hiring. That includes every feature. There’s no minimum and no annual contract, and prices exclude VAT.

Who counts as an employee?

Only people who use Heartsome with you. Someone counts once they’ve accepted their invite.

What if someone joins or leaves partway through the month?

We bill on the highest number of employees you had on any day of the month. If you had 10 people and one left mid-month, that month costs €10. From the next month, they no longer count.

When does a role count as “open”?

Every day it’s published. Pausing a role doesn’t stop the count, because your team can still see its applicants and notes. Closing it does. So if you find someone within two weeks, that role costs you €14.

How does the free trial work?

You can use Heartsome for free for two weeks, and you don’t need to enter any payment details to start. To keep using it after that, add a payment method. If you don’t, we delete your data after three months.

When and how am I billed?

Monthly, in arrears, for the month just gone. Your billing date is the day your paid subscription started. Payment is taken automatically by card or SEPA direct debit, and the invoice is emailed to you.

Why was I charged €0.01?

When you add a payment method, we charge one cent. That way we know it works.

What about VAT?

Dutch customers pay 21% VAT. Businesses elsewhere in the EU with a valid VAT number pay no VAT (reverse charge), and so do customers outside the EU. Customers elsewhere in the EU without a valid VAT number pay 21%.

What if a payment fails?

You can keep using Heartsome as normal. We try the payment a few more times over the following weeks, and email you each time. If all of those attempts fail, you can’t use Heartsome until you add a payment method that works.

How do I cancel?

You cancel by deleting your account. You lose access straight away, and we permanently delete your data after 30 days. Changed your mind? You can undo your cancellation until then.